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FAQs

Frequently Asked Questions

Frequently Asked Questions on StackHub:

Where is my SkyArc Installation ID?

When you purchase a product that is tied to a SkyArc Installation (e.g. SkySpark, FinStack, stc...) you will be asked to enter your SkyArc License Number.

This can be found by logging onto your SkyArc application and visiting:

Host Project -> Licences Tab 

The SkyArc License Number is the ID for the application.

How to find the SkyArc License Number

Where is my SkyArc Organization ID?

When you purchase a product that is tied to a SkyArc Organization (e.g. SkySpark, FinStack, stc...) you will be asked to enter your SkyArc Organization ID.

This can be found by logging onto your SkyArc application and visiting:

Host Project -> Licences Tab 

Your SkyArc Organization ID may be found by clicking the info icon.

How to find the SkyArc License Number

Note: the ID is just the alpha-numerics with NO leading @ and NO dis part.
For example, the ID above is just XXXXXXXX-XXXXXXXX.